Refund policy
30-Day Return Policy
We want you to be happy with your Ramps & Lamps purchase. Returns may be requested within 30 days of delivery.
To be eligible for a return, your item must be unworn, unused, and in its original condition.
Customers are responsible for return shipping costs. We do not charge a restocking fee.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you received the wrong item, please contact us as soon as possible so we can make it right.
Cancellations
Orders may be canceled within 15 minutes of being placed. After that time, we may have already begun processing your order and cannot guarantee cancellation.
Refunds
Once we receive and inspect your return, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.
Exchanges
If you need a different size, the easiest option is to return the original item and place a new order for the size you need.
To start a return or if you have questions about your order, please contact Ramps & Lamps through the contact information provided on our website.